In the Source phase of SCOR, which activities are performed?

• A. Supplier selection, contracting, purchasing
• B. Product design, marketing, sales
• C. Manufacturing, packing, labeling
• D. Customer service, warranty handling

Answer: (A)

The main concept here is that the Source phase focuses on obtaining inputs from external suppliers. It involves identifying and selecting suppliers, negotiating and establishing contracts with them, and purchasing the goods and services needed to support production. These activities set up the external relationships and secure the materials that will move into making the product. The other activities listed would belong to different SCOR phases: design, marketing, and sales relate to planning and demand fulfillment; manufacturing, packing, and labeling are part of the Make phase; and customer service or warranty handling falls under the Return/after-sales activities.