What is last-mile delivery?

• A. The final transportation step to the customer.
• B. The first mile from supplier to warehouse.
• C. The only delivery step for exterior shipments.
• D. A process of packaging goods for shipping.

Answer: (A)

Last-mile delivery is the final leg of the logistics journey, delivering a product from the local distribution center or hub to the customer’s address. This stage focuses on getting the item from a nearby facility to the end user, often with attention to delivery speed, time windows, and customer experience. It’s different from the first mile, which is the movement from the supplier to the warehouse, and from middle-mile moves between facilities. It isn’t about packaging, which happens before shipping, and it isn’t a single step for exterior shipments—it's specifically the last step that brings the product to the customer.